The Multi Platinum ARIA Award-winning Australian hip hop band based in Sydney, Bliss N Eso have taken to social media to attack Virgin Australia after being slugged with a huge excess baggage fee.
“After flying to Melbourne from the Sunshine Coast following their appearance at the Big Pineapple festival, the hip-hop crew posted a photo of the receipt on Facebook where it can be seen by over half a million fans. “Shame on you Virgin Australia claiming to support local artists & musicians and then screwing us over with a $1750 excess baggage bill on a one way domestic flight,” the band wrote. “Our equipment ended up costing more then (sic) the seats! #ThisIsWhyWeTryFlyQantas.”
It is understood that Bliss N Eso attempted to take approximately 25 extra pieces of luggage on board, without adhering to the 48-hour notice period required for musicians travelling with extra baggage. While Virgin would not comment on individual passengers, they did provide the following statement:
“Virgin Australia is proud to support the Australian music industry through a dedicated service team and an increased complimentary baggage allowance, the most accommodating of any Australian carrier. This support is offered throughout the airline’s domestic network and has been developed in consultation with industry representatives. To take advantage of this offer, groups are required to request the complimentary allowance at least two business days in advance to ensure we are able to accommodate this request within operational limitations.”
Who is to blame??
Source Via fasterlouder.com.au